Information we collect
We collect the information you choose to share with us, such as your name, email address, phone number, and any details you provide when booking a session or completing a form on our website.
If you attend a session, you may also choose to share health or accessibility information so we can support you safely and comfortably.
How your information is used
We use your information to:
- manage bookings and session reminders
- respond to enquiries
- provide updates about your appointment
- improve our services and client experience
We do not sell or share your personal information with third parties for marketing.
How your information is stored
Your information is stored securely through trusted third‑party platforms such as our booking system and website forms. These platforms use industry‑standard security to protect your data.
We do not store or have access to your payment details — all payments are processed securely by our payment provider.
Cookies and website analytics
Our website may use basic cookies or analytics tools to help us understand how the site is being used and to improve accessibility and functionality. You can adjust your browser settings to manage cookies at any time.
Your rights
You can request access to your personal information, or ask for it to be corrected or deleted, by contacting us at any time.
Contact
If you have any questions about this Privacy Policy or how your information is handled, you can reach us at sonorawellness.sydney@gmail.com.